Domain Name Registration Agreement -
Review Exhibit A Registration Agreement by clicking here.
Uniform Domain Name Dispute Resolution Policy -
Review Policy by clicking here.
Technical
Info - Quickly reference technical
info relating to our hosting features (DNS, WebsiteOS, WebMail)
and E-Mail software configuration by clicking on Technical
Info.
FAQ -
Do you have a question? Search our FAQ knowledgebase for an answer
by clicking on FAQ.
General Help - Do you need help uploading your website,
monitoring your bandwidth or have questions about the services
and tools we provide? For a list of detailed topics, click on General
Help.
WebsiteOS Help - Need help managing your website? Our
web based control panel allows you to setup/view your website
statistics, create/manage your domain email accounts, monitor
your disk usage and much more. For instructions on using our
WebsiteOS management utility, click on WebsiteOS
Help.
WebMail Help - Do you want or need to access your email
from anywhere in the world? For instructions on how to receive
your email, contact list or daily schedule from any location
using an Internet connection and a browser, click on WebMail
Help.
PersonalMail Help - Want to know how you can control
your email account without having access to your site's WebsiteOS?
For instructions on how to use our PersonalMail tool to configure
email forwarding, spam filtering and autoresponders, or change
your email account password, click on PersonalMail
Help.
Technical Support - If you are experiencing a problem
with your website hosting or domain email and your troubleshooting
efforts have failed, send us an email at support@digiwebhost.ca or
call us at 613-548-4546 or 1-800-865-5842 and ask to speak to
the IT department.
To allow us to help solve your problem in a timely manner, we
ask that you provide us with as much detail as possible, for
example:
- The domain (example: www.domainname.com) which you are inquiring
about
- Identify whether the problem is website or email related
- If the issue is email related, identify whether the problem
is with all mailboxes or specific one(s)
- Identify the problem you are experiencing, what actions
lead up to the finding of the problem, any error codes/messages
you are receiving, and any troubleshooting measure(s) you have
tried
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